Why are Soft Skills a key to success in technology?

Often in technology, we think others are as excited about our product as we are. This often leads to problems in the technology sector (and even between teams such as security and developers, or operations and developers).

There are reasons why DevOps and DevSecOps are created: operations teams, developers, testers, and security often do not work together. We may not even be able to put all the techies on one team, now think how difficult it can be to have other people (such as marketers, communications, and business operations). For this reason, technical skills alone are not enough to be effective. You need to be able to talk about what the problem is, what your suggested solution is, and why it is needed. The more you progress, the more important these skills become. Similar policies apply to technology operations. Good technology requires empathy. You can have the best tools in the world, but if someone does not use them, it is worthless. If people see you as a barrier to their productivity, you can not make a difference. That's why soft skills, such as effective communication, are the key to success in technology. If you can communicate in a way that the audience understands, you will do much better in your job. How can you develop soft skills? Treat soft skills the same way you treat other technical skills. Communication skills are actually "soft skills" but that does not mean that they are easy to achieve or that you can not improve them. Take the time to think and work on your skills first. Step 1: Find the skills you already have What skills do you have? What are your strengths / weaknesses? Are you great at communicating with your boss, but struggling to communicate for leadership? Are you a great public speaker, but writing communication is difficult for you? Specify these for yourself. If you are unsure, try asking your friends, co-workers, and bosses to describe your strengths. If possible, ask questions of people who have worked closely with you in the past. Step 2: Determine what skills you want to develop Well, where do you want to go from here? Think about your job and your next job. What skills do successful people have in those roles? Do these maps require a lot of communication with non-technical users or hosts? Does this role involve more talking to other technical people? Do you need to work as part of a larger team or are you primarily a technical contributor? Consider your audience. who are they? What is important to them? Think about their needs and the media you use to communicate with them (written, spoken, presented to the audience, etc.). Step 3: Think about your past experiences Now think about the last time you experienced this skill. What happened? Did you use terms that they did not understand? Did you pay attention to their needs? Were you able to convince them that your idea is worth pursuing? Think about where you fell short and what you can do better next time. Ask others if you can. Step 4: Study your skills, learn them, and improve them Study start time. How you should study depends on what you want to learn and how you learn it best. You can try researching an idea by reading a book. There are also blogs that can help improve internal communication (writing emails, talking to the boss, etc.). Step 5: Practice your new skills Then practice, research something, and write or talk about it. You can use your local groups and give lectures for the first time. International organizations are another great way to present practice to the public. You can even practice with co-workers, your mother or strangers on the street. Feel free to explain your ideas. Step 6: Improve your process and put yourself under pressure Work on improvement. Think about the style and presentation. There are tools to check grammar that you can use. Try to get out of your safe zone. Ask to speak at conferences, write blogs, etc. It may be hard at first, but keep trying and don't give up. Step 7: Get feedback from people Look for more feedback. If someone doesn't like your idea, ask why and try to figure out what the reasons are and what is needed. Then, use this information to get their attention. Try to find a coach, and if you are trying to find a mentor, find your partner. Sometimes such advice is just as helpful and you can get similar feedback from him. Sometimes all you need is an outside perspective. Often they can help you identify your strengths and weaknesses better than yourself. Ask them for specific positive and negative feedback. It may be annoying, but you will learn faster than you want to learn on your own. Whatever you do, make it a habit. Work on it every day, every week, or every month. Keep rehearsing it until you can say it with conviction and confidence.


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